PRIVACY POLICY

VapoRider (“VapoRider,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers and visitors.

This Privacy Policy explains how VapoRider collects, uses, discloses, and protects personal information when you visit vaporider.deals, create an account, place an order, communicate with us, subscribe to marketing communications, or otherwise use our website and services (collectively, the “Services”).

VapoRider currently sells and ships products only within the United States of America.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with VapoRider, we may collect the following categories of information.

Information You Provide to Us

This may include:

  • First and last name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Account username and account information
  • Order information
  • Products purchased or added to your shopping cart
  • Customer-service communications
  • Product reviews or other content you submit
  • Marketing preferences
  • Date of birth or other information necessary for age verification

Transaction Information

When you place an order, we collect information concerning the transaction, such as:

  • Products purchased
  • Order value
  • Order date
  • Billing and shipping information
  • Payment status
  • Refund information
  • Shipping and fulfillment status

Complete payment-card information is generally transmitted directly to our payment-processing provider rather than stored by VapoRider.

Information Collected Automatically

When you visit vaporider.deals, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Referring website or URL
  • Pages and products viewed
  • Shopping-cart activity
  • Checkout activity
  • Date and time of visits
  • Cookie identifiers
  • Website interactions
  • Technical and security information

We may collect this information through cookies, server logs, and similar technologies necessary to operate, secure, and improve our online store.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders
  • Process payments and refunds
  • Ship purchased products
  • Provide order confirmations, tracking information, and shipping notifications
  • Create and maintain customer accounts
  • Verify customer age and eligibility to purchase age-restricted products
  • Prevent unauthorized purchases
  • Detect and prevent fraud
  • Protect our website, customers, and business
  • Respond to customer-service inquiries
  • Process returns, refunds, and order issues
  • Maintain transaction records
  • Improve our website and shopping experience
  • Troubleshoot technical problems
  • Send promotional emails when permitted
  • Maintain legally required records
  • Comply with applicable federal, state, and local laws
  • Respond to lawful governmental or law-enforcement requests
  • Establish, exercise, or defend legal claims

3. WORDPRESS AND WOOCOMMERCE

VapoRider operates its online store using WordPress and WooCommerce.

When you browse our store, create an account, add products to your cart, or place an order, WooCommerce may process information necessary to provide these functions.

This may include your name, email address, telephone number, billing and shipping addresses, account information, shopping-cart contents, order history, transaction information, IP address, and browser or device information.

We may retain order information for the period reasonably necessary to fulfill orders, provide customer service, prevent fraud, maintain accounting and tax records, resolve disputes, and comply with applicable laws.

4. PAYMENT PROCESSING — AUTHORIZE.NET

VapoRider uses Authorize.Net to facilitate payment processing.

When you make a purchase, payment and transaction information necessary to authorize and process your transaction may be transmitted to Authorize.Net and its associated payment-processing infrastructure.

Depending on the transaction, this information may include:

  • Payment-card information
  • Billing information
  • Transaction amount
  • Transaction identifiers
  • Customer contact information
  • IP address
  • Fraud-prevention and security information

VapoRider generally does not directly store your complete payment-card number.

Payment information handled by Authorize.Net is subject to its own privacy and security practices.

5. AGE AND IDENTITY VERIFICATION — AGECHECKER.NET

VapoRider sells age-restricted products and uses AgeChecker.Net to assist with age and identity verification and regulatory compliance.

Information used for age verification may include:

  • Name
  • Billing or shipping address
  • Date of birth
  • Contact information
  • IP address
  • Device information
  • Transaction-related information
  • Verification results

AgeChecker.Net may attempt to verify your eligibility using information provided during checkout.

If automated verification is unsuccessful or additional verification is required, you may be asked to provide a government-issued photo identification document, such as a driver’s license, state identification card, military identification, or passport.

VapoRider may receive information concerning the result of the verification process, such as whether a customer successfully passed age verification.

Age verification is used to help VapoRider comply with applicable laws and regulations and prevent unauthorized purchases.

Failure to complete required age verification may result in an order being rejected, canceled, or not fulfilled.

6. MAILCHIMP AND EMAIL MARKETING

VapoRider may use Mailchimp to manage email communications and marketing campaigns.

If you subscribe to our mailing list or otherwise agree to receive marketing communications, information provided to Mailchimp may include:

  • Name
  • Email address
  • Subscription status
  • Marketing preferences
  • Email engagement information
  • Technical information associated with email interactions

Mailchimp may provide us with information concerning whether marketing emails were delivered, opened, or interacted with.

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our marketing emails.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to your account, purchases, payments, shipping, security, recalls, or customer-service requests.

7. SHIPSTATION, SHIPPING AND ORDER FULFILLMENT

VapoRider uses ShipStation to assist with shipping, order management, label creation, tracking, and fulfillment.

When you place an order, information necessary to process and ship your order may be transmitted to or processed through ShipStation.

This information may include:

  • Your name
  • Shipping address
  • Billing information where applicable
  • Email address
  • Telephone number
  • Order number
  • Products ordered
  • Order value
  • Shipment information
  • Shipping method
  • Tracking information
  • Other information reasonably necessary to fulfill and deliver your order

ShipStation may transmit necessary shipment information to the shipping carrier selected for your order.

Shipping carriers and delivery providers may therefore receive information necessary to deliver your package, provide tracking, verify delivery, and perform any legally required age or identity verification.

Where applicable, delivery of age-restricted products may require an adult signature, proof of age, identification, or another form of delivery verification.

ShipStation and applicable shipping carriers process information according to their respective privacy and security practices.

8. COOKIES AND SIMILAR TECHNOLOGIES

VapoRider and service providers working on our behalf may use cookies and similar technologies necessary for operating our website and online store.

These technologies may be used for:

  • Maintaining shopping-cart contents
  • Checkout
  • Customer login
  • Account authentication
  • Remembering customer preferences
  • Website security
  • Fraud prevention
  • Maintaining website functionality

Certain service providers may also use cookies or similar technologies as part of the services they provide to VapoRider.

You can control certain cookies through your browser settings. Disabling essential cookies may prevent portions of the website, including the shopping cart, customer account, or checkout, from functioning correctly.

9. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers when reasonably necessary to operate VapoRider.

These providers may include companies providing:

  • Payment processing
  • Age and identity verification
  • Shipping and order fulfillment
  • Shipping-label generation and tracking
  • Website hosting
  • WordPress and WooCommerce functionality
  • Email delivery and marketing
  • Fraud detection
  • Customer support
  • Accounting
  • Tax services
  • Legal and compliance services
  • Data storage and backup services

Our key technology and operational providers currently include Authorize.Net, AgeChecker.Net, Mailchimp, ShipStation, WordPress, and WooCommerce.

Information may also be provided to applicable shipping carriers to the extent necessary to fulfill and deliver customer orders.

These companies may process information according to their respective agreements, privacy policies, and legal obligations.

10. UNITED STATES SHIPPING AND DELIVERY

VapoRider currently accepts and ships orders only within the United States of America.

We may provide information necessary to fulfill and deliver an order to ShipStation, shipping carriers, logistics providers, fulfillment providers, and related service providers.

This information may include:

  • Customer name
  • Shipping address
  • Telephone number
  • Email address
  • Order or shipment identifier
  • Shipping and tracking information
  • Information required for delivery
  • Information necessary for legally required age verification

Certain orders may require an adult signature, identification check, proof of age, or other age-verification procedure at the time of delivery.

Shipping availability may also be restricted based on applicable federal, state, or local laws or carrier requirements.

11. AGE-RESTRICTED PRODUCTS

VapoRider sells products that may only be purchased by persons who meet applicable legal age requirements.

Our website and products are not intended for children or individuals legally prohibited from purchasing the products we sell.

We may use information provided during checkout, third-party verification services, government-issued identification, and/or delivery verification to determine whether a purchaser meets applicable age requirements.

VapoRider reserves the right to reject or cancel transactions when age or identity cannot be satisfactorily verified or where shipping or sale would violate applicable law.

12. CHILDREN’S PRIVACY

Our website is not directed to children.

We do not knowingly intend to collect personal information from children for purposes of selling age-restricted products.

If we become aware that personal information has been provided by a child in circumstances prohibited by applicable law, we may delete or otherwise appropriately handle that information.

Parents or legal guardians who believe a child has improperly provided personal information to VapoRider should contact us.

13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.

Transaction and order records may be retained as necessary for accounting, tax obligations, regulatory compliance, age-restricted-product compliance, fraud prevention, dispute resolution, chargebacks, legal claims, and customer service.

Information maintained by our service providers may be subject to their respective retention requirements.

14. DATA SECURITY

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.

However, no internet transmission, computer network, database, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us promptly if they believe their VapoRider account has been compromised.

15. U.S. STATE PRIVACY RIGHTS

Depending on your state of residence and whether an applicable privacy law applies to VapoRider, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain a copy of certain information
  • Opt out of certain uses of personal information where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Appeal certain decisions regarding privacy requests

These rights vary by state and may be subject to legal exceptions.

We may need to verify your identity before processing a privacy request.

Where permitted by law, an authorized agent may submit certain requests on your behalf, subject to appropriate verification.

VapoRider will not unlawfully discriminate against you because you exercised an applicable privacy right.

16. SALE AND SHARING OF PERSONAL INFORMATION

VapoRider does not sell personal information for money in the conventional sense.

Some U.S. state privacy laws use broader definitions of “sale” or “sharing.” If our practices become subject to such requirements, we will provide applicable consumers with any notices and choices required by law.

17. SENSITIVE PERSONAL INFORMATION

Certain information processed in connection with payments or age verification may be considered sensitive personal information under applicable law.

This may include payment information, date of birth, or government-issued identification information.

We use or facilitate the processing of such information for purposes including:

  • Processing transactions
  • Verifying age or identity
  • Preventing fraud
  • Maintaining security
  • Fulfilling legal and regulatory obligations

Third-party providers such as our payment processor and age-verification provider may directly process sensitive information under their respective privacy and security practices.

18. LEGAL DISCLOSURES

We may preserve or disclose personal information if we reasonably believe doing so is necessary to comply with applicable law, respond to a subpoena, court order, or lawful governmental request, cooperate with law enforcement, enforce our agreements and policies, investigate fraud or illegal activity, protect VapoRider or others, or establish, exercise, or defend legal claims.

19. BUSINESS TRANSFERS

If VapoRider is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

20. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites or services operated by third parties.

VapoRider does not control the privacy practices of independent third-party websites. When you leave vaporider.deals, we encourage you to review the privacy policy of the website or service you visit.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our services, technology providers, business practices, or applicable laws.

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

Material changes may be communicated through additional methods when required by applicable law.

22. CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

VapoRider

Website: vaporider.deals

Email: service@vaporider.net

Your consent

By using our site, you consent to VapoRider privacy policy.

For privacy requests, please include sufficient information for us to identify and respond to your request. We may request additional information when reasonably necessary to verify your identity.